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Dispatch Calls in the Dispatch Portal

Dispatch Calls in the Dispatch Portal

Overview

The Dispatch section of the Dispatch Portal allows you to view all active dispatch calls for each account. The dispatcher may also assign these calls to officers and create new calls and assign them as they become available.

Creating a Dispatch Quick Call in the Dispatch Portal

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Dispatch”

  3. Click on “options”

  4. Then click on “Create Quick Call”

  5. Fill out the information as you see fit.

  6. Then select “Create Dispatch”. 

Creating a Dispatch Call in the Dispatch Portal

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Dispatch”

  3. Click on “options”

  4. Then click on “Create Call”

  5. Fill out the information as you see fit.

  6. Then select “Save and Close”. 

Acknowledging a Dispatch Call in the Dispatch Portal

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Dispatch”

  3. Locate the Dispatch you’d like to acknowledge.

  4. Click on the status.

  5. Select the new status you’d like to change it to.

  6. Once the new status is selected, click on the check mark button to save your selection.

Use Case Scenario

Frequently Asked Questions (FAQ)

 

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