Customization Lists in the Dispatch Portal

Owned by Clarissa Esparza
May 04, 2021
3 min read

Overview

The Customization Lists section in the Dispatch Portal Allows your Dispatcher to edit Dispatch Call Types, Shift Report Activities, Parking Violations, and Tow Dispositions.

Editing Dispatch Call Types

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Customization Lists”

  3. Select “Dispatch Call Types”

  4. Here is a list of all the Dispatch Call Types that appear when creating reports.

  5. To delete an entry click on the “trash can” icon next to the entry you wish to delete.

  6. To create a new Dispatch Type enter the title of the new entry here.

  7. To add the new entry click on “Add”

Editing Shift Report Activities

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Customization Lists”

  3. Select “Shift Report Activities”

  4. Here is a list of all the Shift Report Activities that appear when creating reports.

  5. To delete an entry click on the “trash can” icon next to the entry you wish to delete.

  6. To create a new Shift Report Activity enter the title of the new entry here.

  7. To add the new entry click on “Add”

Editing Parking Violations

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Customization Lists”

  3. Select “Parking Violations”

  4. Here is a list of all the Parking Violations that appear when creating reports.

  5. To delete an entry click on the “trash can” icon next to the entry you wish to delete.

  6. To create a new Parking Violation enter the title of the new entry here.

  7. To add the new entry click on “Add”

Editing Tow Dispositions

As a Dispatcher:

  1. Log into the Destiny Dispatch Portal: Destiny Software Dispatch Portal

  2. Click on “Customization Lists”

  3. Select “Tow Dispositions”

  4. Here is a list of all the Tow Dispositions that appear when creating reports.

  5. To delete an entry click on the “trash can” icon next to the entry you wish to delete.

  6. To create a new Tow Disposition enter the title of the new entry here.

  7. To add the new entry click on “Add”

Use Case Scenario

Frequently Asked Questions (FAQ)