...
- From the Business Intelligence main page click on "Charts" on the top toolbar.
- On the left select the type of chart you want to create
- Apply the filters that allow you to create the chart you need. Some of the filters are the account, user, date, and year
- Once you have selected the appropriate filters, click on the "View" button to view the requested chart
...
- From the Business Intelligence main page, click on "Reports" on the top toolbar.
- Select the report type and select the report type for the report you wish to create, click "Next"
- Depending on the report type, various filters will be displayed, such as classification for a report created using Incident Reports
- Select the appropriate filter for your report. If you want wish to include all options, leave the filters blank. Click the "Next" button to move to the next option
When your report is ready another page will prompt you "Your report results are ready to view", click "View Results"
- On the results screen, you will find the number of reports that comprise your report, links so that you can view each report, and export options. Please note, due to the number of attachments, some of the reports that the system creates will only allow 150 records per download. Changing of the date range can be used to break-up larger reports.
...