Overview

Destiny Software provides state-of-the-art reporting software with tracking and other features to help you manage your security team.

This article was created as a starting point for new customers. The sooner you can use our software efficiently, the sooner it will pay for itself.

Assumptions

Before you can begin the onboarding process, you must obtain the following information from your Destiny account manager.

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Monitor all of your radio traffic
Contact Law Enforcement as needed
Answer your service calls and dispatch officers to the proper locations
Verify that officers are on duty and on time whether it be by "GPS Clock In" via Destiny, Radio Check-in, or Phone Call
Administer the Destiny Scheduling Module to ensure that your employees are aware of their schedules
Perform hourly check-ins with officers to ensure they are safe, and alert for their duties
Monitor cameras at client locations and dispatch officers when something is observed on the property
Monitor officers when they are on a call, and make callbacks after a pre-determined amount of time for officer safety
Help officers with reports, or submit the reports for the officers
Attach images and/or video clips to reports that are observed from clients' cameras
Notify management when an issue occurs that requires upper-level decisions
Onboard new employees and help train them on how to use Destiny Software

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