How To Obtain the ADAM602 Logfile

On occasion the Destiny Support staff will need you to pull the Adam-602 log file.  The following are the instructions where to find it and how to send it to us.

  • Right click on the computers "Start" button
  • Click on "Search"
  • Type in %TEMP%
  • Open the folder and look fold a subfolder called "adam602" and open the folder
  • You should see a file labeled "debug". Click on this file

This file will open as a "Notepad" document.  Attach the file to the support ticket or email it to the support staff member requesting the file.  If the file is large you may be required to "Zip" the file before it can be attached to the ticket of emailed.

 

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